Resolved
After 14 hours and 45 minutes

The internet connectivity appears to have been fixed, we will continue to monitor the situation, but for now the incident is considered resolved. Thanks for your patience.

Investigating
After 31 minutes

The app is running steady again, but we're waiting for an update regarding the sound quality issues.

Investigating
After 23 minutes

We're now learning that the issue is also affecting the core application itself - which means all customer are currently affected by the issue.

Investigating
After 15 minutes

The problems appear to mainly affect our international customers (i.e. outside of denmark).

We're also hearing reports that internet connectivity is suffering for many internet services not related to Adversus, and therefore have reason to believe the problem is not related to Adversus directly.

Investigating

We're currently receiving reports from our customers that they are experiencing problems with the sound quality. We are investigating the problem, and will update as soon as we know more.

Began at:

Affected components
  • App
    • SMS
    • Calendar Integrations
    • Journeys
    • Web Application (HTTPS)
    • Warehouse
  • Telephony