Resolved
Resolved

The core issue now resolved with the sending operator. We apologize for any inconvenience this has caused and thank you for your patience.

Unfortunately we cannot resend the failed SMS', so we urge customers to resend SMS' that have not been received.

Recovering

We've received acknowledgement from the sending operator that issue is fixed. We are now monitoring the situation.

Identified

We are currently experiencing outage on outbound SMS services. We have identified the root cause to be the sending operator causing congestion.

We will update here with any progress.

Began at:

Affected components
  • SMS
    • Outbound