Issue affecting Export/Imports/Recordings

The issue has been resolved and the service is operating normally.

Recordings will be loaded in retroactively.

Thank you for your patience.

A fix has been implemented and we’re seeing the service recover. We’re continuing to monitor the situation to confirm that everything is operating as expected.

Once we’re confident the service has fully recovered, we’ll provide a final update.

We’ve identified the cause of the issue which is due to an technical incident at one of our suppliers. They are working to fix the issue as soon as possible.

This issue also affect the ability to Import/Export Leads and Recordings.

We'll share another update within 30 minutes, or sooner if there's significant progress.

We’re currently investigating an issue affecting Recordings.

Our team is working to identify the cause and restore normal service as quickly as possible.

We’ll provide another update as soon as we have more information.