Load issues in web application


On September 12th at 15:07 we received reports that users were having trouble connecting to the web application and placing outbound calls through the dialer.

We have identified the issue to originate from an error in our external partners name services.

The issue has been resolved, and we have taken action to prevent the identified issue from occurring again in the future. Furthermore we have taken steps to ensure that similar issues going forward should be isolated to the affected subsystem and will not affect other parts of the system.

Began at: