Live listening module undergoing maintenance

Wednesday, 7 June 12 hours

The maintenance is now complete. Thanks for your patience.


The scheduled maintenance is now underway. We'll keep you updated on our progress.


We’ll temporarily deactivate the Live Listen function to perform necessary maintenance to ensure optimal performance.

During this maintenance period, the Live Listen function will be temporarily disabled. You can access the Live module to see all online agents, but you cannot listen to ongoing calls.

Please remember that we perform this maintenance to enhance the overall stability and quality of the Live module, but we are very sorry for any inconvenience this may cause.

Began at:

Affected components
  • App
    • Analytics