We have seen long waiting times on saving records, we have identified the issue being due to delay at one of our datacenters.


We've now resolved the incident. Thanks for your patience.


The problem has been identified, but there will be a queue for a short amount of time due to the traffic having stacked up. We areinvestigating further, in order to minimize the risk of this issue happening again.


We have received reports that some users may be experiencing issues with long waiting on saving recordings. We have identified the issue being related to one of our datacenters which is causing the delay in saving recordings. Currently you will see a delay in recordings being saved. We are investigating the situation further and will update this page as soon as we know more!

Began at:

Affected components
  • App
    • Warehouse
  • Telephony
    • Call Recordings