Temporary service degradation for some clients for lead uploads and voice recordings

After 4 hours and 17 minutes

We've concluded that the issue has been resolved. Thanks for your patience.

After 1 hour and 15 minutes

The sub-contractor have corrected the problem but is still trying to identify the root cause of the issue. The issue is being actively monitored until we have confirmation it's resolved entirely.

We thank you for your patience.

After 52 minutes

We have confirmed that a sub-contractor is having issues with Object Storage on one of our locations in EU. You may experience degraded service for lead uploads and delay on voice recordings until the issue gets resolved.

We apologize for any inconvenience this may cause.


We have received reports that some users may be experiencing issues with File upload/lead upload and live listening. We are currently investigating and will update this page once we know more.

Began at:

Affected components
  • App
    • File Upload
  • Telephony
    • Call Recordings