March 2023

29 March 2023

Resolved Ended:

Decreased service on the dialer are currently being investigated!

We have received reports from clients that they are experiencing decreased service in the dialer, increasing wait time and sometimes making them unable to ha...

App
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28 March 2023

Resolved Ended:

We have seen long waiting times on saving records, we have identified the issue being due to delay at one of our datacenters.

We have received reports that some users may be experiencing issues with long waiting on saving recordings. We have identified the issue being related to one...

App Telephony
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27 March 2023

Resolved Ended:

We have seen long waiting times on saving records, we have identified the issue being due to delay at one of our datacenter, we are monitoring the situation.

We have received reports that some users may be experiencing issues with long waiting on saving recordings. We have identified the issue being related to one...

App
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17 Days without incident

09 March 2023

Resolved Ended:

Sporadic issues on calls to TDCs network

We've received reports that an elevated number of calls are failing (service error). All incidents are related to phone numbers at TDCs network (TDC, Nuuday,...

Telephony
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